Panel Discussion

The Talent Gap in Nonprofit Management

50 minutes, 22.9mb, recorded 2008-03-26
Rodrigo Baggio, Deepti Doshi, Marc Freedman, Pamela Hartigan

Over the last decade, social entrepreneurship has exploded on the international scene, along with plentiful interest in setting up funds to support social ventures. While a whole spectrum of services such as auditors, marketers, and lawyers exists to support the financial industry, the same isn't true of the nonprofit sector. In this panel discussion, experts talk about the need for addressing the talent gap in nonprofit management along with ways to lure talented youngsters to bridge this gap.


Rodrigo Baggio is a social entrepreneur, founder and executive director of the Committee for Democracy in Information Technology (CDI), a non-governmental, nonprofit organization. Born and raised in Rio de Janeiro, Baggio was first exposed to computers at the age of 12. During the same period, as president of the youth group of his local Methodist church, he worked during vacations in a child care center in one of the city's hillside favelas.

Deepti Doshi is currently the talent manager at Acumen Fund, a nonprofit venture fund investing in housing, health, water, and energy solutions in South Asia and East Africa. Prior to joining Acumen, Doshi worked at Katzenbach Partners LLC, a management consulting firm that focuses on strategic problem solving to improve organizational performance, and at Marshall Goldsmith Partners LLC, a leadership development firm that delivers executive coaching as well as other leadership development services to their global clients. She has also spent time working on various programs at an orphanage in India that serves victims of the 2001 earthquake in Gujarat. Deepti graduated from a dual degree program at the University of Pennsylvania with a BS in Economics (The Wharton School) and a BA in Psychology (The College of Arts and Sciences).

Marc Freedman is the founder and CEO of Civic Ventures, a think tank helping society achieve the greatest return on experience. He spearheaded creation of the Experience Corps, America's largest nonprofit national service program engaging individuals over 55, and The Purpose Prize, the nation's biggest investment in older social innovators. He is author of Encore: Finding Work That Matters in the Second Half of Life; Prime Time: How Baby Boomers Will Revolutionize Retirement and Transform America; The Kindness of Strangers; and On Purpose: Boomers, Work, and the Search for a Calling. He is a graduate of Swarthmore College with an MBA from Yale University.

Ngwarati Mashonga was program director for Riders' largest program in Zimbabwe before transferring to the UK resource centre to oversee Riders' replication work. He saw the program grow to manage over 600 vehicles. Mashonga is now working to replicate Riders TRM programmes in other African countries. While working as a program director in Zimbabwe, he led a project to document and enhance Riders operational procedures. Mashonga joined Riders as an apprentice technician before working his way up through the organization and studying for and achieving a degree (BCom) in Business Management.

Pamela Hartigan is the Schwab Foundation for Social Entrepreneurship’s first managing director. She also is an adjunct professor in social entrepreneurship at Swinburne University in Melbourne, Australia, and has been a visiting fellow at the Center for Public Leadership at Harvard University. Throughout her career, Hartigan has held varied leadership positions in multilateral health organizations and educational institutions, as well as entrepreneurial nonprofits. She has been responsible for conceptualizing and creating new organizations, departments, or programs across a variety of institutional arrangements and multi-stakeholder platforms. She holds masters' degrees in economics and public health, and a doctorate in cognitive psychology.

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