The rich world of human behavior is fascinating to observe, yet difficult to interpret. People's goals and motivations lay hidden beneath behaviors, masked from sight until user research and analysis exposes them. But is the purpose of these insights really just a report to hand off to a design or engineering team? Kate Rutter says, "No!"
Increasingly, research and design teams are including other stakeholders in the analysis process and using hands-on, visual tools to bring clarity and insight. How is this done? By using the analog favorites of pen and paper.
In this talk, you'll get a taste-test of methods and activities that leverage the power of pen and paper as open, participatory tools in the research analysis process.
Kate Rutter is an Experience Designer at Adaptive Path. During her fifteen years in the tech and web industry, she's honed her talent for bringing companies and customers closer together through smart strategies and inventive design.
Kate holds a Bachelor of Arts in studio art from Wellesley College, and is a member of the American Society for Information Science and Technology, the Information Architecture Institute and the Interaction Design Association. Past clients include American Express Publishing, Nokia, Citysearch and Greenpeace International.
She loves making things tangible and visible, and actively embraces the term "specialized generalist."
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Photo: Adaptive Path