In The Laws of Disruption, Larry Downes, author of the best-selling Unleashing the Killer App, provides an invaluable guide for these confusing times, exploring nine critical areas in which technology is dramatically rewriting the rules of business and life. For business owners and managers, it will help you understand not only how to avoid being blindsided by customer rebellion, but also how to benefit from it. The book will,also, teach lawyers, judges, and regulators when to keep their hands off the system and it will show consumers the consequences of their digital actions